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Delivery Policy

Where does Time Centre deliver to?

At the moment Time Centre only deliver within the UAE.

 

How long will it take to receive my order?

Time Centre aim to deliver your product by the next business day for orders in Dubai. For orders in the rest of the UAE, we aim to deliver within 2-5 business days.

However Time Centre will not be liable for any delay in delivery of the products that is caused by an event outside of our control or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the delivery of the products

 

How much will shipping cost me?

Time Centre offer free delivery within the UAE

 

Who are the courier partners of Time Centre?

Time Centre have partnered up with Aramex for their reliability and speed to deliver your orders. In some cases orders will be delivered by Time Centre employees. Customers will be notified accordingly. 

 

Can I provide my preferred delivery date and time?

Our courier service provider, Aramex will confirm your order and contact details via phone call.

During this call, Aramex will ask your preferred delivery date and time.

 

 Can I collect my item?

Yes you can collect your item from any of Aramex’s offices. You can let them know this is your preference when they contact you

 

Are there non-delivery areas?

The following list details locations within the UAE that are classified as “out of delivery” areas wherein a hand delivery cannot be effected:

Non Delivery Areas in Abu Dhabi vicinity:

Musaffah, GAMCO (Gulf Aircraft maintenance co), Airport terminal 1, After airport site office, Al bahia, Al Khatam, Al Khazna, Al Raha, Al Rahba, Al Saad, Al Samha, Al Sila, Al Watba, Areas starting with telephone number 51******, Bainoona, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, Jabel Dhana, Journ ya Four, Liwa, Madinat Zayed City, Mafraq, Mirfa, Mohd Bin Zayed City, Ruwais, Sahamah, Sila, Suwehan, Tarif, Taweelah, Yahar, Asab, Yas Island, Gandoot,Sir Baniyas,Guwaifath,Das Island,Musaffah-ICAD City 2, Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) ,

Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security controlled zones and defence areas.

As an alternative arrangement, these shipments can be held at the Aramex Abu Dhabi office for the consignee’s collection between 0730-1930 hrs.

Non delivery areas in Al Ain/Ajman/ Umma Al Quwain/ Fujairah/Ras Al Khaimah vicinity:

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) , Adan, Al jeer, Shamm, Khath, Burairath, Siji Al Hail (crushers/dusan site) , Shahma residential area (Dhaid).

 

Can I track my order?

Yes, once your order has been collected from the Time Centre office by Aramex, you will receive a tracking code via email, text message & whatsapp, asking you to choose your preferred delivery time & method. You will also be able to track the whereabouts and estimated delivery time of your order. To track your order please visit the Aramex website below and enter your tracking code:
Aramex: www.aramex.com 

 

Do you offer Cash on Delivery?

Yes we offer Cash on Delivery at no extra cost. If you choose to pick-up your order from one of Aramex’s locations, you also have the option to pay by card.

  • Free shipping
  • Safe and secure
  • Easy payment
  • 2 Years Warranty

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